IT.news - University of Redlands

On July 17, 2013, we officially marked the one year anniversary of the ‘go-live’ date of the Ellucian Colleague Structured Query Language (SQL) database conversion project. Although the database migration itself was a major milestone in an initiative that had been underway in ITS for nearly three years, it did not mark the end of the project.

The SQL database conversion project included the introduction of a new, Web-based interface to Colleague called UI. UI offers a way to include graphics and new search tools. This new interface also supports integration with desktop applications such as Microsoft Excel and Word.

One of the benefits of our conversion to an industry standard database management system is that it creates opportunities for integration that did not exist with the previous database architecture. For example, ITS is working with Ellucian to create a Web-based enrollment application that will replace the Instant Enrollment module in WebAdvisor, which is currently used by the School of Continuing Studies. ITS has been able to create a custom Web service that retrieves and updates registration data, as well as it takes payment for SCS course sections. This new functionality allows ITS to leverage the conversion to SQL so that this registration process will now be seamless and easily maintained.

As the University of Redlands moves forward with SQL, we will discover additional opportunities to improve and streamline processes, particularly as we begin to explore further reporting integration with other systems such as Recruiter, Resource 25, and Business Objects.

For more information the SQL conversion, contact Steve Garcia at extension 8477.

Adoption of Ellucian Recruiter

ITS is partnering with the Office of Enrollment Management, School of Business, School of Education, and the Admissions Office for the College of Arts and Sciences to implement a constituent relations management (CRM) application. University of Redlands identified the need to manage recruiting efforts more efficiently and engaged a consultant to help review and evaluate a number of software solutions. This past spring, after several months of meetings where the needs of each unit were discussed and documented, the group made the decision to purchase and implement Recruiter, a product produced by the Ellucian Corporation. Recruiter integrates with Colleague, our Enterprise Resource Planning application, which is also an Ellucian product.

Since the adoption of Recruiter, administrators and staff from ITS, Enrollment Management, and CAS Admissions have worked with the Ellucian consultants on the planning, configuration, and preparation for the implementation of this application. This process included the development of online applications, communication workflows, recruiting campaigns, and many other processes that are required for a successful implementation. Full adoption is expected by the end of this calendar year for both College of Arts and Sciences and our Adult/Professional Education programs.

Ellucian Recruiter will help University of Redlands:

- Best-fit recruitment messages with the right student population

- Reduce enrollment costs per student

- Track and analyze the performance of recruiting efforts

- Integrate recruitment data with our Colleague student information system

Once Recruiter is fully operational, we will have a more robust and comprehensive application that will support and advance the efforts of our enrollment and admissions counselors. Recruiter is also expected to supply data that can be analyzed to identify successful recruiting strategies moving forward.

For more information regarding Recruiter, contact Luke Bixler at extension 8476 or Steve Garcia at extension 8477.

Ellucian Go—University of Redlands mobile application

elluciango The new University of Redlands Ellucian Go mobile application will be available in September 2013. Ellucian Go replaces the MOX application that had been in place for the past two years. An important aspect of Ellucian Go is that ITS can now customize and add additional features to the application, a key capability that was not possible under MOX.

This free application, compatible with Apple IOS and Android devices (2.3 and higher), provides students, faculty, and staff easy access to University of Redlands information and resources. Once Ellucian Go is installed, students have access to their course schedules, grades, and telephone directory information.

Faculty members have access to their course schedules, class rosters, and grades. The University of Redlands community has access to campus news and events, as well as an interactive campus map. Ellucian Go also provides prospective students, and their parents, access to public information such as campus maps, important phone numbers, news, events and the Commons’ menu.

Ellucian Go will be available from your application download store on your mobile device. Once installed, a new icon will appear on your mobile device linking you directly to the University of Redlands Ellucian Go application.

For faculty and staff seeking assistance with Ellucian Go, contact User Services/Help Desk by phone at extension 8922. Students seeking assistance can contact ResNet at extension 8921.

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Information Technology Services
1200 E. Colton Avenue, Redlands, CA 92373

Phone: (909) 748-8063