Internet bandwidth increase

Wireless network upgrade and improvements

Virtual desktop infrastructure pilot

Exchange server and Outlook Web Access 2013—now in place

User Services/Help Desk—help for faculty and staff

Residential Networking—help for students

Ellucian Colleague SQL conversion update

Adoption of Ellucian Recruiter

Ellucian Go—University of Redlands mobile application

Internet security—avoiding phishing

Password change process

Alertus and Bulldog Alert System

Moodle—our learning management system

Integration of library research guides into Moodle

Technology enabled classroom update

Skype-ready classrooms

Response cards (clickers) in the classroom

Document cameras in the classroom

Sustainability efforts continue with print quota

Off campus access

Spatial thinking expands with undergraduate minor

Connecting to e-mail on your smartphone

iPad loaner program for faculty

Employee update

Employee update

CHANGES IN POSITION

Enrique Castaneda moved from Senior PC Specialist to ResNet Manager. Enrique is responsible for assisting students with such needs as connecting to the wireless network, accessing the myRedlands portal, and getting e-mail on their mobile devices.

Shannon Duncan has moved to Administrative Information Systems. Previously, Shannon was the Database Analyst in the Advancement Services Office. In his new position, Shannon will be responsible for supporting the University Relations Division in all technical matters related to administrative software, including Colleague Advancement, Business Objects reporting and SQL development.

Steve Garcia moved from Interim Director of Administrative Information Systems to become the Director of Administrative Information System. Steve led the Colleague SQL Migration project and has been heavily involved in building the data warehouse, migrating reports to Business Objects, and working with the Constituent Relationship Management (CRM) Recruiter implementation.

Kimberly Perna moved from the position of Instructional Technology Consultant to Technical Services Analyst. Kimberly’s primary responsibilities include support for the Board of Trustees and other executives.

NEW EMPLOYEES

Shariq Ahmed joins ITS as the Director of Academic Computing and Instructional Technology Services. Shariq has an Ed.D. from California State University, Fullerton. Shariq comes to University of Redlands with over ten years of experience working in higher education. Most recently, Shariq was Director, eLearning at California State Polytechnic University, Pomona.

Jonathan Otmar joins ITS as a Senior Web Developer. Jonathan comes to us with extensive experience in Web, desktop, and database development for numerous organizations including CureSearch, Homes Media Solutions, and C.U. Direct Corporation. Jonathan will be supporting various Web development efforts for the University.

Leticia Ortiz joins ITS as the Assistant to the CIO and Associate Vice Provost. Leticia comes to us with extensive experience from working at Loma Linda University for 17 years. Leticia has a master’s degree in Organizational Management from University of Phoenix.

Raymol Rappai joins ITS as a Senior Web Developer. She has over 5 years of experience developing web based software products. Prior to this Raymol was a Software Engineer II at the Redlands Institute. Raymol has a master’s in Computer Science from CSUSB.

Matt Waters joins ITS as an Instructional Technology Consultant. Matt has a master’s degree in Educational Computing from Azusa Pacific University. Prior to coming to University of Redlands, Matt held a similar position at Mt. San Jacinto College.