In This Issue [main page]

myRedlands portal (continued)

Security measures—myRedlands portal

Off-campus access to email
and voicemail

MOX—mobile access to the University of Redlands

Upgrade of the residential wireless network

Student access to e-mail using
smartphones

Sustainability efforts continue with the student print quota

Increase in Internet bandwidth

More faculty join the Moodle pilot project

iPad loaner program for faculty

Spatial thinking at the University of Redlands

Armacost Llibrary’s critical
information literacty lab

Technology enabled classroom—update

Password change process

User Services/Help 
Desk for faculty and staff

Windows 7 keyboard shortcuts

Office upgrade planned for 2012

Unidata to SQL database conversion for Datatel

Ways to economize when printing

ITS staff update

AT&T discount

USER SERVICES/HELP DESK  FOR FACULTY AND STAFF

The User Services/Help Desk is available Monday – Friday from 8:00 – 5:00 p.m. to support faculty and staff with their computing needs.  This includes the installation and support of desktop hardware, software, and peripherals on University-assigned computers. 

You can contact User Services/Help Desk by phone at extension 8922 or by e-mail at

OFFICE UPGRADE PLANNED FOR 2012 

Beginning mid-year 2012, ITS will start its deployment of the
upgraded versions of Microsoft Office.  With the release of the newer versions - Office 2010 for Windows and Office 2011 for the Mac, ITS is seeing more and more students coming to campus with the updated versions already installed.  

Currently, technology enabled classrooms and computer labs are running Office 2007 for the Windows and Office 2008 for the Mac.  These are the same versions currently being supported for faculty and staff usage. ITS is planning a move to Office 2010 and Office 2011 during the spring of 2012.  Faculty and staff computers will be upgraded first, while the technology enabled classrooms and labs will be upgraded by fall 2012.

The deployment schedule being considered is as follows:

Spring 2012:
- Begin the “user readiness” program of communication and training
- Begin deployment of Office 2010 and Office 2011 to staff and faculty offices

Summer 2012:
- Begin deployment to all technology enabled classrooms and labs
(to be completed before September)

For more information regarding these version changes, contact User Services/Help Desk at extension 8922. 

UNIDATA TO SQL DATABASE CONVERSION FOR DATATEL 

ITS has begun a multi-year project that will include the migration and conversion of
administrative data and reports to a new database management system.  The project involves moving all data housed in the Unidata database, the current underlying file structure used for Datatel, to the industry-standard SQL database from Microsoft. 

When this conversion project is completed, the SQL database will offer additional
querying options for creating reports, as well as enhanced integration capabilities.  Given the size of the current database and the numerous reports that will need to be reviewed and rewritten, this project is slated for completion in 2012.  As this project gets further under way, campus Datatel users will be called to assist in implementing this major project.

For more information on this conversion process, contact Betty Porter at extension 8317 or Steve Garcia at extension 8477.